It’s no secret that the senior living industry has been facing severe staffing challenges the past three years. But with the pandemic effectively in our rearview mirror now, the tide is showing signs of turning a bit says Yvonne Jung, senior vice president of human resources at Mather. “I think in the last month the pendulum is starting to swing back to the employer side. I came from 20 years in the hospitality industry, and of course hospitality and healthcare have been hit, I think, the hardest since COVID, but I do think that we are seeing a wider number of applicants.”
Jung, who joined Mather in September 2022, says her 82-year-old not-for-profit organization has felt the same sting as everyone else, particularly in its food and beverage service staff, with its CNAs (certified nursing assistants), and in its Health Center, life centers.