Dominice LaPorte Of Mather: 5 Ways Empathy Will Affect Your Leadership

Thank you so much for joining us in this interview series. Before we dive into our discussion about empathy, our readers would love to “get to know you” a bit better. Can you share with us the backstory about what brought you to your specific career path?

After I graduated from college, I worked as a customer service representative. The company’s president noted that my customers were delighted with my action orientation, problem-solving focus, and relationship-building skills. He asked me to step into a position in Human Resources and treat his employees like I treat his customers. I said yes and never looked back.

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